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Order processing and delivery

  • We work with Hermes and UPS for all delivery services. Our delivery rates are as below;
    • For all UK postal codes - The displayed product prices are inclusive of 20% VAT and delivery charges. Also for the purchases including 2-5 items a discount of 5% will be applicable on the final shopping cart value. 
    • For EU & Republic of Ireland postal codes- Please note that an additional amount of £10 will be included for your final payment, due to international courier charges.
    • Please note that an additional amount of £30 will be included for your final payment, for Australian delivery addresses due to international courier charges. 
  • If your order quantity is above 5 pairs, you may kindly contact our office. 
  • For any other international orders please contact us.
  • Order dispatch - within 3 working days of payment received wherever possible. On the rare occasion that is not possible we will contact the customer and advise accordingly.
  • Delivery time – within 2-3 working days from the date of dispatch. On the rare occasion that is not possible we will contact the customer and advise accordingly.
  • Dispatch email - E-mail will be sent once the order has been processed and shipped from our warehouse. Additionally it will contain your inter-parcel tracking reference number so that you can track your delivery online.
  • During exceptionally busy periods (e.g. Christmas) or when the weather is particularly inclement please allow 1-2 days in addition to the standard delivery period.
  • If you have received your dispatch email but your products have not arrived within the time specified above, please contact us and we will do our best to assist.